Privacy Policy | Otter Media

We at Otter Media (ottermedia.fi, "we", "us", "our", "company") crafted this Privacy Policy to clarify how we handle personal information in the course of our business operations. As the controller of your personal data, we're committed to transparency and protection. This policy outlines our practices regarding information gathered through our websites, applications, email notifications, and associated services. It encompasses data collected from our social media features and pages as well.

This Privacy Policy is applicable to all our Services, including websites, mobile applications, and related offerings. Alongside detailing our data collection, usage, disclosure, and processing practices, it also outlines the rights and choices individuals have regarding their personal information.

In certain instances, we may provide specific privacy notices to you when we collect your data, ensuring transparency and compliance with regulations. These "in-time" notices will govern the processing of information provided at that particular juncture.

Information We Collect

We gather information about you through various channels, such as your interactions with our Services, communication via phone, email, social media, or participation in events and promotions.

The categories of personal information we collect include:

Identifiers: Real name, alias, IP address, email address, account name.
Personal Records: Name, email address, and username.
Internet Activity: Interactions with our website, application, or advertisements.
Geolocation Data: Physical location or movements.
Sensory Data: Audio, electronic, visual, or similar information.
Face Data: When you explicitly take a photo or upload an image, we may process face data for functionalities like color theory analysis. Face data is not shared with any 3rd-party for training or commercial purposes.
Usage Data: Session activity, screen views, and interaction with app features.

Sources of Information and Purposes of Use

We collect information directly from you (feedback, name, email, face data) and automatically (IP address, device type, cookies).

Purpose of Use:

To provide and maintain our Services.
To customize your user experience.
To monitor usage and improve app performance.
To contact you for updates or customer support.

Face Data Handling Specifics

We collect face data only when you explicitly upload a photograph.

Why? To conduct color & style analysis and allow registered users to track historical results.
Protection: All face data is encrypted. We retain an encrypted representation (color map) rather than the raw photo for analysis.
Third Parties: OpenAI is the sole third party with access to face data for analytics purposes. OpenAI may retain API inputs for up to 30 days to monitor for misuse, after which it is removed.
Retention: Face data is deleted immediately upon account deletion.

How Can You Review, Update, or Delete Data?

Based on applicable laws, you may request access to, change, or delete your personal information. To do so, please contact:

[email protected]

Deletion of Your Personal Data

You have the right to delete your personal data at any time:

Account Deletion Request: Email [email protected] with the subject "Delete Account". Your data will be deleted within 24 hours.
Self-Deletion: Use the "Delete Account" option within the app's settings for immediate deletion.

Retention of Your Personal Data

We retain your personal data only as long as necessary. Face data and sensitive information are erased immediately upon account deletion.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy, please contact us at:

[email protected]